Understanding your clients, from the inside-out

As a law firm, you know that corporate legal departments are evolving entities and that requires legal advisers to understand not only the legal challenges, but the strategic goals that the department faces as a function within the business. Ensuring that your advice considers the wider business context will give you the edge on competitors. Our panellists will offer their insights, from both the law firm and in-house perspectives, as they consider:

• What tools do you have at your disposal that could provide an edge for your clients?
• How can you understand your clients’ needs within their business context?
• Might collaboration with panel firms give you the advantage?
• What should you consider when adapting to new clients’ expectations?
• How is the COVID-19 situation impacting this relationship?