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Print subscriptions

Print Subscription types

We offer four different kinds of print subscriptions:

  • Calendar Year
  • Any Time Start (ATS)
  • Charge By Release (CBR) 
  • Standing order (SO)

Calendar Year 
A calendar year subscription is one that runs from January to December.

  • If you purchase a calendar year subscription mid-way through the year, you will immediately receive all back issues/releases published so far that year, followed by all future issues/releases to the end of December.
  • With looseleaf services, all prior releases will already be included in your mainwork at the time of purchase.
  • If you purchase a looseleaf or CD subscription after the 1st of October then your subscription will run until the 31st of December of the following year.  This is only applicable to looseleaf and CD calendar year subscriptions and you will be charged the following year’s mainwork price.

Any Time Start (ATS)
An Any Time Start subscription is one that runs for 12 months from the date of purchase.

Charge By Release (CBR)
Because some looseleaf mainworks are not updated regularly, they are unsuited to traditional subscriptions.  In these cases, you will be registered to receive all future updates and charged for each one individually, as and when you are sent them.  Charge By Release subscriptions continue until you terminate the service.
Note: any releases published within 60 days of your original mainwork purchase will be provided free of charge.

Standing Order
The advantage of a Standing Order is that as well as automatically receiving updating supplements to your product, you can also opt to receive all new editions plus updates to those new editions and if you do this you will qualify for a discount.
There is no annual charge for a Standing Order, you will be charged for each edition or supplement individually, as and when you are sent them.
Standing Orders continue until you terminate the service.

Standing Order Discounts
The following discounts will be applied to the price of an edition or supplement as advertised on our website (note: discounts are not applicable to delivery charges):

  1. Supplemented mainwork:
    If you place a standing order for future supplements to the current edition, you will receive a 5% discount on those future supplements.
    If you order the current edition and place a standing order for future supplements to the current edition, plus all future editions and supplements, you will receive a 10% discount on all items.
  2. Supplement only:
    If you buy the current supplement and place a standing order for all future supplements to the current edition, you will receive a 5% discount on all items.
  3. Non-supplemented mainwork
    If you buy the current edition and place a standing order for all future editions, you will receive a 10% discount on all items.

Subscription cancellations

You can cancel a Calendar Year or Any Time Start subscription at any time but you will not be entitled to a refund if the cancelation is received more than 30 days after the original invoice.
Standing Order or Charge By Release (CBR) subscriptions can be cancelled at any point and no further issues / editions will be sent.
To cancel a subscription, please complete the Customer Support general enquiry form.


Subscription amendments

If you wish to make any amendments to your subscription, such as the quantity, the recipient or to add a new Purchase Order number, please complete the Customer Support general enquiry form.


Claims

If you do not receive one of your subscription issues, please complete the Customer Support general enquiry form.


Missing pages

If you are missing pages from a Looseleaf title, we may be able to supply these; please note, this may be chargeable.  Please complete the missing pages form.


Filing instructions and checklists

All looseleaf releases are supplied with filing instructions and checklists.  Should you require replacements, please complete this form.


Subscription Renewals

All new Calendar Year and Any Time Start (ATS) subscriptions are subject to a continuous subscription agreement.  This means that your subscriptions will automatically renew in future years, unless you tell us otherwise.
Before each renewal period we will send you an annual subscription statement to enable you to review your subscriptions.  You must tell us about any changes within 30 days of the subscription statement date after which you will be invoiced and your subscription(s) will continue for a further year.
For more information please see our Ts&Cs.


Bound Volume Service

For an additional fee, we can supply you with a hardbound, indexed volume containing all issues of a journal during a subscription year – you don’t have to return your original issues.
The Bound Volume Service is excellent value for money and an easy way to avoid misplacing individual issues.


Binders and dividers

All periodicals are supplied with binders and dividers, enabling you to file and protect your issues.
Replacement binders and dividers are available for some periodicals for a small additional cost.

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Call customer support on 0345 600 9355