1. Home
  2. Customer support
  3. Print services
  4. Print subscriptions

Print subscriptions

Print Subscription types

We offer three different kinds of print subscriptions:
  • Any Time Start (ATS)
  • Charge By Release (CBR)
  • Standing Order
 

Any Time Start (ATS)
An Any Time Start subscription is one that runs for 12 months from the date of purchase.

Charge By Release (CBR)
Because some looseleaf mainworks are not updated regularly, they are unsuited to traditional subscriptions.  In these cases, you will be registered to receive all future updates and charged for each one individually, as and when you are sent them.  Charge By Release subscriptions continue until you terminate the service.
Note: any releases published within 60 days of your original mainwork purchase will be provided free of charge.

Standing Order
Standing Order is available as a purchase option for White Book, Archbold and Sealy, only.
An Any Time Start subscription is one that runs for 12 months from the date of purchase. The advantage of a Standing Order is that you will automatically receive all new editions, plus updates to those editions.
There is no annual charge for a Standing Order, you will be charged for your products once per edition, which covers the main work and relevant updates. You will be notified in advance of your next charge to assist you in monitoring your spend.
Standing Orders continue until you terminate the service.


Subscription cancellations

You can cancel an Any Time Start subscription at any time but you will not be entitled to a refund if the cancellation is received more than 30 days after the original invoice.
Standing Order or Charge By Release (CBR) subscriptions can be cancelled at any point and no further issues / editions will be sent.
To cancel a subscription, please complete the Customer Support general enquiry form.


Subscription amendments

If you wish to make any amendments to your subscription, such as the quantity, the recipient or to add a new Purchase Order number, please complete the Customer Support general enquiry form.


Claims

If you do not receive one of your subscription issues, please complete the Customer Support general enquiry form.


Missing pages

If you are missing pages from a Looseleaf title, we may be able to supply these; please note, this may be chargeable.  Please complete the missing pages form.


Filing instructions and checklists

All looseleaf releases are supplied with filing instructions and checklists.  Should you require replacements, please complete this form.


Subscription Renewals

All new Calendar Year and Any Time Start (ATS) subscriptions are subject to a continuous subscription agreement.  This means that your subscriptions will automatically renew in future years, unless you tell us otherwise.
Before each renewal period we will send you an annual subscription statement to enable you to review your subscriptions.  You must tell us about any changes within 30 days of the subscription statement date after which you will be invoiced and your subscription(s) will continue for a further year.
For more information please see our Ts&Cs.


Bound Volume Service

For an additional fee, we can supply you with a hardbound, indexed volume containing all issues of a journal during a subscription year – you don’t have to return your original issues.
The Bound Volume Service is excellent value for money and an easy way to avoid misplacing individual issues.


Binders and dividers

All periodicals are supplied with binders and dividers, enabling you to file and protect your issues.
Replacement binders and dividers are available for some periodicals for a small additional cost.

Not found what you're looking for?

Call customer support on 0345 600 9355