Terms and conditions for the supply of services (pro-customer)
Standard terms and conditions for the supply of services, drafted from the customer's perspective. This document is for use in business-to-business transactions. It establishes that a contract is formed on the customer's terms when the customer orders services and the supplier accepts the order or starts to perform services. Key provisions address the quality of the supplier's services, compliance with laws and customer policies, charges and payment, intellectual property ownership, data protection, indemnities and limitations of liability. It outlines a range of customer remedies for performance failures, such as late delivery or non-conforming services.
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