HighQ: More than a tool, it’s your firm’s competitive advantage
As you serve your clients, you need to do lots of different things at once. Not only must you deliver top-quality legal work, but you also need to communicate and collaborate with clients in a timely manner, carry out multiple processes efficiently, and provide visibility over progress and next steps. You have to keep raising the bar on delivering superior client experiences while keeping a keen eye on profit margins.
Achieving all this relies on smart tech tools just as much as the human touch. Legal professionals need to leverage technology to enable them to do their best work, at pace, however complex.
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| Drive sustainable profitability by working smarter |
| Enhance your reputation for excellence |
| Keep colleagues — as well as clients —happy |
| Less is more with HighQ |
| Tackling common challenges |
| Success stories speak for themselves |
Technology has the potential to streamline your firm’s business, improving productivity by automating processes and enhancing communication through intelligent collaboration tools that enable your team to do a better job faster. Technology also has the potential to massively complicate your working environment if the right solution is not deployed, or if all these functions are handled by different products and resources from different vendors – each with their own workflows. The result can be a mess.
An advanced, consolidated legal tech stack – a collection of software that simplifies tasks at your law firm – should combine artificial intelligence and automation to deliver an end-to-end client collaboration experience and be a game-changing solution. Having all the tools you need – connected and in one place – will help you drive profitability while enhancing your reputation for excellence, setting you apart from the competition in the eyes of clients and attracting top talent.
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Drive sustainable profitability by working smarter
The legal landscape is highly competitive, and your ability to work smarter will help boost profit margins while simultaneously setting you apart from your rivals. A consolidated tech stack should enable you to streamline resource allocation to enhance efficiency in your workflows, and implement data-driven strategies (using the intelligent insights your tech stack provides) to ensure long-term business success.
Enhance your reputation for excellence
Offering a distinctive customer experience can help you to win new business and retain existing clients. A well-designed tech stack should support it and facilitate this, enabling closer collaboration both internally and externally, allowing you to innovate your service models to meet evolving client demands and even exceed their expectations.
Keep colleagues — as well as clients — happy
Eliminating barriers to service delivery will not just keep your clients happy. Removing friction and optimising ways of working should also give your talented legal professionals greater satisfaction, by making it easier for them to do their jobs well — and by letting them know they are working for a firm that is ambitious for continuous improvement. What’s more, if people can share expertise easily via your tech platform, you can offer new avenues for career advancement to attract and retain world-class talent.
Less is more with HighQ
You want to give your clients the best. But when it comes to technology solutions, more is not always better. Deploying too many different systems and solutions can have the opposite effect of what is desired. A consolidated and adaptable legal tech stack like HighQ empowers you to become more efficient, agile, and competitive, work more intelligently and collaboratively with colleagues, and deliver more responsive, transparent, and valuable services to clients.
HighQ helps you create greater operational efficiencies by turning time-consuming, repetitive tasks into automated, intelligent processes that not only boost profitability but strengthen your legal operations and workflow, enable seamless information and insight sharing, and improve engagement with clients.
Tackling common challenges
HighQ combines multiple common tasks into a single tech stack, or platform, for a streamlined experience from end to end, including legal project management, team collaboration, and enhanced communication. This helps you plan, organise, track, and complete work more efficiently and intelligently and work better with teams and clients.
This complete legal tech stack lets you capture, store, and search all information and files related to your clients’ matters, gain instant, secure access to the critical documents and details surrounding your cases, and complete transactions quickly and effectively. HighQ delivers a holistic approach to regulatory tracking and compliance for you and your clients and facilitates a state-of-the-art client experience with enhanced client engagement and value, giving you another point of differentiation.
Success stories speak for themselves
For global law firm Addleshaw Goddard, using HighQ for contract management, due diligence, and document automation has helped them to win clients, save costs, and deliver work in a more streamlined way. They have built numerous solutions around using iSheets as a transactional tool for simple automation tasks to large, complex projects involving several parties. In one example, they used a solution built in iSheets to coordinate the transfer of thousands of properties from one entity to another as part of a sale of an FTSE 100 company. This revolutionised how the deal was run and smoothed the path for everyone concerned, with intelligent workflows, automated alerts, and automatically creating a variety of documents including certificates of title and land registry forms.
“Part of the reason for winning the pitch was based on our use of HighQ,” said Kerry Westland, TST Senior Manager at Addleshaw Goddard. “Before iSheets we would have used spreadsheets to gather the data and would have manually created all of the documents. This solution has saved us a lot of time and will ensure the client saves on fees.”
HighQ’s versatile deployment options have also enabled top Irish law firm Dillon Eustace to effectively organise data, documents, and develop a custom regulatory compliance solution for its Funds Registration and Listing department. Tara O’Callaghan, Head of Funds Registration and Listing Service said:
“HighQ is so interactive, user-friendly, and intuitive. The more you use it, the more you see opportunities to use it in different ways to add value. We can offer flexible client solutions in so many ways through HighQ.”
The bottom line is that in a digital world, we need innovative law firms enabled by technology to keep pace and drive competitiveness. As these client stories show, having connected legal tech solutions can help streamline processes and make work more efficient.
Find out more about how Thomson Reuters HighQ empowers legal professionals to optimise processes, showcase expertise, and provide a superior client experience whilst navigating in a dynamic legal landscape, or book a consultation to see the solution in action for yourself.
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