Image credit: REUTERS/Jason Lee The loyalty of high-value clients to their law firm is largely dependent on the expertise of their…
Read moreHow has your legal service delivery model changed as we look forward to post pandemic life?
Image credit: REUTERS/Toby Melville Remote delivery of legal services during the pandemic has changed clients’ expectations of how they interact…
Read moreImage Credit: REUTERS/Kai Pfaffenbach The Thomson Reuters Institute’s annual ‘2021 State of the Legal Market in Europe’ report shows that…
Read moreImage Credit: REUTERS/Gary Hershorn Client engagement is a broad concept. When asking a panel of legal professionals what ‘client engagement’…
Read moreImage Credit: REUTERS/Ivan Alvarado When Thomson Reuters Acritas released its Global Law Firm Brand Index earlier this year, two key themes emerged…
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