Knowledge Management Forum 2019


Knowledge Management Forum 2019

Showcasing innovation and collaboration in knowledge

Frequently Asked Questions

What is the registration fee?

Valid until

1 Attendee

2 Attendees

3 Attendees

20 February 2019




20 March 2019




Standard Price




*All prices are subject to 20% UK VAT.


What’s included in my fee?

Registration includes admission into all general and breakout sessions. Fees include refreshments, meals and conference materials.


Does the registration fee include air fares and hotel accommodation?

All transportation costs and hotel accommodation expenses are the responsibility of the attendee.


Will I receive confirmation of my registration?

Yes. After you register online, you will receive an automated email confirming your registration.

Please contact the events team on +44 0207 542 2922 or if you do not receive confirmation.


How do I pay my registration?

You will receive an invoice to the email address supplied on your booking form about 10 days after you register.

The invoice will be issued from our accounts department.

If you have entered a discount code, this will be applied.


Payment Options

Pay Online: By payment card using My Account

To register you will need an invoice number and Payer Account Number


Pay by Bank Transfer: Please email a remittance advice detailing your payment including the invoice number and account number by email to


Pay by Cheque: Please make cheques payable to Thomson Reuters and send with a remittance advice, detailing your payment including the invoice number and Payer Account Number, to:

Payments, Thomson Reuters Professional UK Ltd, PO Box 123, Hebden Bridge, HX7 9BF, UK.


Pay by Payment Card: Manage your account online 24/7 Using My Account: Pay by card, view payment history, download copy invoices To register for My Account use the invoice number and your account number.

Alternatively, to pay by telephone, call +44 (0) 345 600 9355 and select option 1


Is my reservation transferable?

If you are no longer able to attend, you may send a substitute free of charge. However please inform us of the new delegate’s name prior to the event.
All cancellations must be sent by email to, telephone cancellations are not accepted.


I wish to cancel my registration

  • If I cancel your registration 28 days or more before the Event, subject to an administration charge equivalent to 20% of the total amount of my fees plus VAT.
  • If I cancel your registration less than 28 days, but more than 14 days before the Event, subject to an administration charge equivalent to 50% of the total amount of my fees plus VAT.
  • The full amount of your fee remains payable in the event that your cancellation is 14 days or less before the Event or if you fail to attend the Event.


Where is the venue?

This year’s Knowledge Management Forum will be held at the Etc venues County Hall in London.


Venue address

Riverside Building,

Belvedere Rd,


London SE1 7PB

View map


How do I get there?

Etc venues County Hall is just a five minute walk from Waterloo train station or a five minute walk to Westminster tube station.  

For more detailed directions, click here.


How to book a hotel room?

Many hotels are located within minutes from the event venue.

For a full map of all the hotels nearby click here.


How should I dress?

During the conference, smart-casual attire is appropriate.


Any special requirements?

Please indicate any special requests in the ‘dietary requirements, other adjustments or accessibility requirements’ section provided during the registration process. We will make every effort to accommodate your needs.